Shipping policy

Shipping Policy

Processing Time All orders are processed within 2–3 business days. Orders are not processed or shipped on weekends or public holidays. During busy periods, processing times may be slightly longer — we'll keep you informed.

Free Shipping We're delighted to offer free shipping on all orders. No minimum spend required.

Domestic Shipping (Ireland) Standard delivery within Ireland typically takes 2–5 business days. 

EU & International Shipping We ship to EU countries and internationally. Delivery times are typically 5–10 business days for EU orders and 7–14 business days for international orders. Please note that customs duties and import taxes may apply and are the responsibility of the customer.

Order Tracking Once your order has shipped, you'll receive a confirmation email with tracking information where available.

Damaged or Lost Items If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at [your email address] and we'll make it right.

Contact Us For any shipping queries, reach out to us at hello@cotterandco.ie or visit www.cotterandco.ie